Dr. Lopez’s busy orthopedic practice submits hundreds of claims every week. But with denials creeping up, the billing team is constantly resubmitting claims. One front-desk employee, unfamiliar with payer rules, keeps entering incomplete patient insurance data—forcing staff to chase patients for missing information. Meanwhile, credentialing delays keep a new physician from being properly enrolled with payers for weeks, meaning thousands in lost reimbursements.
Sound familiar? You’re not alone. Revenue cycle inefficiencies are draining medical practices across the country—and the numbers prove it.
The Cost of Revenue Cycle Bottlenecks (Statistics That Matter)
- Claim Denials Are Skyrocketing: 69% of practices reported increased claim denials, with an average 17% rise year-over-year (MGMA).
- Cash Flow Delays: 56% of practices are experiencing longer days in accounts receivable (A/R) due to staffing shortages and process inefficiencies (MGMA).
- Lost Revenue from Credentialing Delays: A single physician held up by delayed credentialing for 120 days can cost a practice an estimated $122,000 in lost revenue, according to a 2025 analysis by TechTarget (as featured by pie Health)
- Revenue Leakage from Errors: Miscoding, incorrect documentation, and poor billing practices account for 30% of denied or delayed payments (Becker’s ASC Review).
When you add up denied claims, delayed reimbursements, and uncollected patient balances, even a small practice can easily lose tens of thousands of dollars annually to revenue cycle mismanagement.
Staff Training = Immediate Revenue Cycle Wins
Training your staff isn’t just a “nice to have.” It’s a direct investment in your bottom line.
- Improved Collections: 46% of hospitals and health systems now use AI in revenue cycle operations, and 74% employ some form of RCM automation, according to a recent AHA survey shared via AKASA.
- Fewer Billing Complaints & Faster Copay Collection: Staff trained in patient financial communications reported 25–35% higher patient satisfaction scores related to billing (Pharmbills).
- Reduced Turnover Costs: Billing and revenue cycle positions have a 17% turnover rate annually; cross-training multiple staff members reduces the financial hit of sudden departures (MGMA).
And it’s not just about revenue—staff who feel confident in their knowledge make fewer mistakes, reducing compliance risks and patient frustration.
Beyond the Revenue Cycle: Compliance, Communication, and Patient Satisfaction
Once your revenue cycle bottlenecks are addressed, the benefits ripple across the entire practice:
- Compliance Protection: Training in HIPAA and employment law reduces your risk of costly audits and lawsuits.
- Better Patient Experiences: Providers who completed service excellence training saw significant increases in Press Ganey patient experience scores (ResearchGate).
Flexible Training to Solve Bottlenecks Fast
You don’t need a year-long commitment to fix these issues. Our new 3- and 6-month unlimited training subscriptions give your team immediate access to 200+ expert-led sessions—covering revenue cycle management, billing and coding, credentialing, compliance, front-desk accuracy, and more.
✔ 3-Month Subscription – Perfect if you need quick wins for billing, coding, or credentialing issues.
✔ 6-Month Subscription – Ideal for practices tackling staff turnover or long-term revenue cycle improvements.
✅ Explore the 3-Month Subscription »
✅ Explore the 6-Month Subscription »
The Bottom Line
Revenue cycle bottlenecks are more than an annoyance—they’re costing you thousands every month. Investing in staff training pays for itself many times over, whether it’s through faster reimbursement, fewer denials, or a better patient experience.
Stop patching problems one claim at a time. Give your team the tools they need to get it right—the first time. If you have questions or need help finding the best training solution, call us at (800) 767-1181.
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